Shipping policy
At CelestialChic.store, we deliver your mystical jewelry worldwide, ensuring that the magic reaches you wherever you are.
Shipping Methods & Times:
- Orders above $15 ship free via Aliexpress Standard Shipping (7–10 business days worldwide).
- Orders above $180 are shipped free via DHL/FedEx Express (3–5 business days).
- Processing time: 1–3 business days. Orders are not processed on weekends or holidays.
Tracking:
- A tracking number is emailed once your order ships.
- Tracking updates may take 1–3 days to appear depending on the carrier.
Customs, Duties & Taxes:
- Customers are responsible for any applicable customs fees, import duties, or local taxes.
- Please check local regulations prior to ordering to avoid delays.
Shipping Guarantee:
- We take care to package each item with celestial attention—each hoop, charm, and pendant is wrapped securely to prevent damage.
- In rare cases of lost or damaged shipments, contact support@CelestialChic.store for prompt assistance.
Your jewelry will arrive ready to enchant and delight, reflecting our store’s promise of elegance, magic, and care.